Shipping | Orders | Payments

Frequently Asked Questions 

Shipping Info

We offer Standard Shipping with estimated delivery times:

• Angola: 17 days

• United Kingdom & European Countries: 15 days

🧾 Tracking details will be sent to your email once your order is fulfilled.

Read more in our Shipping Policy Page.

Orders

Our products are made to order, carefully prepared to ensure premium quality and attention to details.

🧵 Processing Time

  • Custom Units: Please allow 10–15 business days for our team to handcraft and prepare your order.
  • Ready-to-Ship Units, Bundles & Lace Items: Please allow 7–10 business days for fulfillment.

📦 How many bundles do I need?

This applies to our weft bundles (for sew-ins and wigs):

10–16 inches: 2 bundles

18–22 inches: 3 bundles

24 inches and longer: 4 bundles for more full volume.

Payments

For Angola, we offer two payment options:

  1. 100% upfront payment.
  2. 2-part payment – where you pay 50% to confirm the order, and the remaining 50% before shipping to your destination.

⚠️ Important: We do not offer payment on delivery, as the shipping service is external and requires full confirmation before dispatch.

For More Questions Please Contact Us