Refund policy
Return & Refund Policy
At N&N Strands Shop, we value customer satisfaction and strive to provide high-quality products. Please read our return and refund policy carefully
1. Return Eligibility
• Customers have 14 days from the date of delivery to request a return.
• Items must be in original condition, unworn, and with all tags attached.
• Returns are only accepted for purchases made after this policy was updated.
2. Return Shipping
• Customers are responsible for return shipping costs.
• We do not offer free return shipping or flat-rate return shipping at this time.
3. Restocking Fee
• A 50% restocking fee will be applied to all approved returns.
4. Final Sale Items
• Items marked as Final Sale cannot be returned or exchanged.
If you have any questions, please contact our support team at support@nnstrandsshop.com.